Recent Posts

Determining the Category of Water Damage

9/24/2018 (Permalink)

IICRC S500 Standard Reference Guide for Professional Water Damage Restoration defines three categories of water. Category refers to the type of water affecting the structure.

A Category I loss is where water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion or inhalation exposure.

A Category II loss is when water contains a significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category II water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms. Examples of Category II are: Discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls on the room side of the trap with some urine.

Category III water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples of Category III water are: Sewage, Flood water, and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms or other weather-related events.

Have water damage?

SERVPRO of Gresham has the training and equipment to help make it “Like it never even happened.” Call us today at (503) 665-7752 available 24/7!

How Do I Know If I Have Mold in my Troutdale Home?

9/17/2018 (Permalink)

One of the many questions SERVPRO of Gresham gets on a regular basis is “How do I know if I have mold?”

Mold requires moisture and a food source to grow such as wallpaper, drywall or other organic building materials. In most cases, mold grows from having high humidity in your home or business, a non-ventilated bathroom or a recent water loss. However, if you believe that you do have mold growing in your home or business it is best to have a qualified environmental lab take samples. An environmental lab will be able to explain the testing process and provide results based off of the samples taken from your home. Based off of those results, they provide recommendations on how the mold would need remediation. Then, SERVPRO of Gresham can take those results and recommendations to properly re-mediate the home or business of any microbial growth.

SERVPRO of Gresham has the training and equipment to help make it “Like it never even happened.” Call us today at (503) 665-7752 available 24/7!

Every Second Counts During a Fire

9/10/2018 (Permalink)

Fire experts agree; people have as little as two minutes to escape a burning home before it’s too late to get out.

In a matter of moments, a small flame can become a major fire, making it critical to be prepared and have an escape plan in place.  The American Red Cross suggests that families have a developed and practice a home fire escape plan. Here are a few suggestions to help you and your family to develop an emergency escape plan:

  • Draw a map of each level—Show all doors and windows. Find two ways to get out of each room. Make sure that all doors and windows that lead outside open easily.
  • Consider escape ladders—This is something to consider for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.
  • Choose an outdoor meeting place—Make sure the meeting place is a safe distance in front of your home, where everyone can meet after they’ve escaped. Make sure to mark the location of the meeting place on your escape plan.
  • Teach children—Teach them how to escape on their own in case you cannot help them. Plan for everyone in your home, with special considerations for elderly or disabled individuals.
  • Practice makes perfect—Practice your fire escape plan during the day and at nighttime, at least twice a year.

SERVPRO of Gresham has the training and equipment to help make it “Like it never even happened.” Call us today at (503) 665-7752 available 24/7!

SERVPRO of Gresham is an IICRC Certified Firm

9/3/2018 (Permalink)

SERVPRO of Gresham is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Gresham

SERVPRO of Gresham specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Your local SERVPRO has the training and equipment to help make it “Like it never even happened.” Call us today at (503) 665-7752  for 24/7 assistance!

Get a SERVPRO Emergency READY Profile for Your Troutdale Business

8/27/2018 (Permalink)

An estimated 50% of businesses that close due to a disaster, such as fire and flood never reopen.

SERVPRO of Gresham has worked with many businesses in the area to ensure they are prepared for any emergency. 

More than 60% of U.S. small businesses do not have formal emergency response plans & do not back-up their data off site.

No Plan Means You're Less Likely to Recover

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

70% of small business that experience major data loss go out of business within a year.

43% of companies that experience catastrophic data loss never reopen.

51% of companies with data loss closed within 2 years.

80% of companies that do not recover from a disaster within 1 month are likely to go out of business. 75% of companies without a business contingency plan fail within 3 years of a disaster.

Tips For Creating a Successful Emergency Ready Plan

  • Let the professionals help you. Work with an emergency restoration company for assistance in creating your emergency ready profile.
  • Identify and label utility shut-off locations.
  • Identify local utility contact information.
  • Identify local emergency contact information such as fire, police, and hospital contacts.
  • Establish main internal contacts for purposes of employee safety and emergency work authorization.

The SERVPRO® Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. Please contact one our Business Development Representative to setup your free Emergency Ready Profile.

Need Help? Call us today at (503) 665-7752 for more information or assistance!

Fire Damage Restoration in Your Fairview Home

8/20/2018 (Permalink)

Gresham Fire Damage Restoration

A fire can be devastating to any Gresham home, causing severe fire damage, affecting its look and value. The restoration process is complex and requires the services of fire remediation experts like SERVPRO of Gresham.

The Fire Restoration Process

There are several techniques used to restore a home after a fire. The main goals are to remove anything that cannot be salvaged, extract all excess water, thoroughly dry everything and rebuild all damaged areas.

Water and Mold Issues

One of the effects of fire damage is the water left over after the fire is out. Furniture, drywall, floors, and carpets are soaked and provide a prime breeding ground for mold and mildew. SERVPRO utilizes large fans and powerful dehumidifiers to dry out your home in preparation for cleaning and rebuilding.

The Cooling and Heating System

The filter and coils of an HVAC system of a home are often blocked by soot and particulates from a fire. The parts must be replaced, and the cost depends on the amount of damage caused by smoke and heat. The ductwork must also be checked for soot buildup as it will cause problems if not removed.

Rebuilding the Home

A home that is left structurally unsound by fire damage will need to be reinforced and rebuilt. While this can done through independent contractors, the SERVPRO Gresham remediation service team can take care of the rebuilding process, reducing stress and worry for the homeowner.

Removal of Damaged Items

Part of the fire restoration process is the removal of anything that cannot be saved. If smoke-damaged items are allowed to remain, they may contaminate the home. SERVPRO may be able to help with salvageable items or can make recommendations for their repair.

A fire is a sudden, disruptive life event and working with a professional fire remediation service like SERVPRO is the fastest way to clean and restore a home. Our experts will get things back to normal with minimal stress to the homeowner and will often cost less than hiring additional contractors. Most home insurance policies will pay for at least part of the remediation costs.

Locally Owned Company with National Resources

As a locally owned and operated business, we work and live in Gresham too. We are close by and ready to respond immediately when you need cleaning or restoration services.

We're Fire and Water Damage Specialists.  Call (503) 665-7752 for 24/7 assistance!

Different Types of Mold

8/13/2018 (Permalink)

From the Ordinary 

Fungi and mold naturally occur in our environment. In fact, over 100,000 kinds of fungi have been identified. Fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked goods, and other food products, including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. An edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (Penicillin chrysogenum). Even though some forms of mold can pass value to our lives, other forms of mold can be harmful.  Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people. 

To the Unhealthy 

Intrusion of water into your home or place of business can result in mold growth. Water intrusion can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall, and insulation, provide a food source for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health hazard for your family and pets. 

If you suspect your property has a mold problem, call SERVPRO of Gresham at (503) 665-7752 for 24/7 assistance!!

Call SERVPRO for Water Damage Repair Services in Wood Village

8/6/2018 (Permalink)

You never want to discover a water damage in your home, but the unfortunate reality is that many homeowners will have to deal with this problem at some point. How you handle the water damage is important because a fast response may minimize the chance of mold growth in your home. There are a few steps that you can take when you discover water damage in your home.

Stop the Flow of Water

In some instances, you will not be able to stop the flow of water into the property. For example, if there is a major flood related to a severe thunderstorm, floodwaters may rise all around the property, and you may not have any way to stop the flow of water. On the other hand, if the flood is related to a damaged pipe in the home, you may be able to turn off the main water valve to stop the flow of water. You can also call a plumber so that the repair work on the pipe can be completed and they can assist you in finding the source of the leak. 

Dry Out the Property


If you have water damage in your home, your next step should be to remove the water and dry out the property. These steps need to be taken quickly to help prevent the possibility of mold growth in the home. SERVPRO of Gresham offers professional remediation services to help you dry out the property the correct way. Our team of professionals will extract the water and place equipment to properly dry the property to its pre-damaged conditions.


Call for Professional Assistance

No one wants to deal with water damage in their home with moisture that can lead to mold growth. Professional water damage remediation is available to help you overcome the damage in your home quickly. SERVPRO of Gresham is the company to contact when you discover water damage in your home.

Your local SERVPRO has the training and equipment to help make it “Like it never even happened.” Call us today at (503) 665-7752  for 24-hour assistance!

When Storms or Floods Hit Gresham, SERVPRO is Ready!

7/31/2018 (Permalink)

SERVPRO of Gresham specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

We're Highly Trained Storm Damage Specialists

As a leader in storm and water damage restoration, SERVPRO of Gresham has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

  • Water Damage Restoration Technician
  • Applied Structural Drying Technicians

Resources to Handle Floods and Storms

When storms hit Gresham, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 1,700 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Your local SERVPRO has the training and equipment to help make it “Like it never even happened.” Call us today at (503) 665-7752  for 24/7 assistance!

Determining the Category of Water Damage

7/24/2018 (Permalink)

IICRC S500 Standard Reference Guide for Professional Water Damage Restoration defines three categories of water. Category refers to the type of water affecting the structure.

A Category I loss is where water originates from a sanitary water source and does not pose substantial risk from dermal, ingestion or inhalation exposure.

A Category II loss is when water contains a significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category II water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms. Examples of Category II are: Discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls on the room side of the trap with some urine.

Category III water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples of Category III water are: Sewage, Flood water, and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms or other weather-related events.

Have water damage?

SERVPRO of Gresham has the training and equipment to help make it “Like it never even happened.” Call us today at (503) 665-7752 available 24/7!